Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thecosybearcompany.com

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, apple pay, paypal, google pay), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]] 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 18 . 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@thecosybearcompany.com.

Go Green Initiative

Here at The Cosy Bear Company, our team have actively been looking in ways we can help our environment with the use of textiles. Our Go Green Initiative is to do our part in recycling material goods so they don’t end up in the landfills. We have been looking into a range of materials we could upcycle, we won’t rule any fabrics out. Our product range is going to constantly evolve the more we look into materials and products we can produce from products no longer good to someone else. Not only is it second hand materials we source, we will be sourcing from companies who have fabrics they no longer need or are looking to dispose of. We feel as though even the smallest contributions are a step closer in achieving a global movement.

Globally as we transcend into this new age of fashion, everything we buy has an impact. An impact which we want everyone to stop and think about. How was this fabric produced, what went into producing it, who was impacted a long the way, Animals, people, our planet? The constant need as a society we have for new styles and constant new trends has lend to fast fashion at very low prices. This alone has led to an increase in production of clothing and the downside of the increase off fabric thrown away as waste.

For a moment, stop and take a look around you. Chances are you’re either wearing something out of fabric, sitting or standing in a place surrounded by fabrics. From the curtains to the carpets, the sofas, to the upholstery, the fabrics are everywhere. Now stop and think, once these fabrics and products are no longer good to you where do they eventually end up? The Landfills?

Did you know globally the fashion industry is responsible for 10% of all greenhouse gas emissions. Textile production alone is estimated to release a devastating 1.2 billion tonnes of greenhouse gases into our Earths atmosphere every year. Not only is the greenhouse gases an issue in the fashion industry but so is waste water. The industry is responsible for 20% of global waste water as a result of producing the clothes we wear, a vast amount of water is used.

In light of all this, we looked into which fabrics are taking up the luxury market. Although it seems to be a controversial topic, Cashmere stood out greatly. With increasing demand for cashmere, it comes with justified concern on how sustainable the fabric is.

Formerly a very expensive luxury commodity, is now accessible on all levels and can now be found on the high street. The fast fashion has resulted in the fabric been mass produced for greater profits and affordable to more consumers.

In the long run, this means the demand for cashmere continues to rise to a point where it is no longer sustainable.

Our team are always open to learn more. We would love to hear ideas you might have in ways we can do more towards this initiative. If you want to send in old designer or cashmere goods we would love to see what we could come up with to upcycle your garments. Let’s say no to landfills and yes to upcycling! Please feel free to drop us an email on info@thecosybearcompany.com